Our Story

Williams & Stuart Is The Local Real Estate Company That Agents Love to Partner With

Our agency works as a team, so you get the benefit of a streamlined, full-service experience

The doors of Williams & Stuart Real Estate opened in spring of 2009, unveiling an inspired and consumer-focused brand experience. Every detail of the brokerage’s model was carefully considered as owners Susan Rowles and Paul Zarrella, two accomplished industry leaders, dissected their own 20+ year careers and refined their vision of what a leading, local agency looked like. Simple only in its description, the company’s mission statement is executed with experience-driven finesse – standing tall in a society that’s forced to accept inferior customer service as technology slowly replaces human connection. To deliver their refined boutique experience, the agents are equipped with the right tools, the right support, and the right training and education to perform at the top of their class. Look around and you’ll see more than our pretty white signs rooted in your community’s soil. We are your neighbors, sponsor your local little league teams, and fundraise on an annual basis to support local charities of all sizes. Drawing inspiration from historically significant Roger Williams & Gilbert Stuart – the company could only hope that their brand would one day be etched into a piece of Rhode Island’s history for their influential contributions to the real estate industry and local philanthropy.

Mission Statement

“Our mission is to exceed the expectations of our clients, inspire and reward our agents, and provide superior results to those who enlist our services.”

What makes a Williams & Stuart agent different from the rest?

Honest conversations, not sales presentations

The buying and selling process is often overwhelming, so we try to keep it simple and focus on understanding your unique needs. It all starts with a conversation, and we’ll walk you through the process step by step.

Full-service support & in-house training

Our agents have the proper training, resources, and the staff behind them to get things done. From marketing costs to inputting new listings, our agents get full support so they can do what they do best — helping you sell your property and find your dream home.

Local people who give back to R.I. communities

You’ll work with Rhode Islanders who support local businesses, charities and events. Why? Because we live here and love RI! We volunteer for local causes like Big Sisters of America, Gloria Gemma, American Cancer Society, A Wish Come True, and more. We also sponsor local youth programs and fun charity events every year.

Hear it straight from our agents themselves

Sally Hersey

W&S agent since 2009

Williams & Stuart cares about the well being and balance of their agents. There is not another company in our market that does that. It shows us that we’re with a company that cares, and it makes you a better agent. It’s a win-win for your clients, too, because they’re dealing with an agent that has support from their company, both individually and as a realtor. We’ve got the admin staff that take a lot of stuff off our plates, so we can focus on our clients’ needs.

2018 Greater Providence Board of Realtors President

CRS RI Chapter Founder, Secretary and Treasurer

Matt Kachanis

W&S agent since 2012

They have a personal trainer that comes in several days a week that we can work out with for free. They have a nutritionist who makes us meals that we can have throughout the week. We have a kids playroom, not only for our agents but for our clients. A lounge area that we can decompress and socialize in. It makes you want to be in the office. The owners make themselves available to help, so there’s always something to help advance your day just by being in the atmosphere that they’ve created.

Providence Journal Readers’ Choice Award Winner

Barbara Jagolinzer

W&S agent since 2015, licensed since 1985

I’m with Williams & Stuart and not with another local company because I like Susan and Paul. I think they are very consumer-centric. They’re all about the client. They’re also all about the realtor. They really work hard to make our lives easier, not harder. I think that they set a high standard of morality and a high standard of consumer service.